Confirmed Service Customer
I noticed that my driver’s side axle was slinging grease on a Saturday. I immediately drove to the dealership around 3 pm. I was greeted by Steve and Robert. They informed me that there might be a $210 diagnostic fee if GM wouldn’t cover the repair, and it could take anywhere from 5 to 7 days. I expressed my concerns about the extended timeframe. Robert was very polite and assured me that he would ask the technician to inspect my ’22 Chevy Colorado ZR2 (36,800 miles) before the end of the day, but there were no guarantees. Fast forward to Monday around 11 am, I spoke with Robert. He had some good news! The axle had been replaced, and it was covered by my extended warranty through GM. I was pleasantly surprised and satisfied with the work and customer service.
Marc H.
Nor hills,
TX
Business Response
Marc, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
The service provided was exceptional, with clear explanations and efficient delivery.
